Online reviews are an important piece of many marketing strategies. Many business owners are afraid of reviews and this is understandable. One negative review can decrease the potential for customers contacting your business. Our team will work with you to develop a review marketing strategy to acquire more positive reviews and monitor popular review sites in your industry. Our team focuses on mainstream review sites and niche review sites within your industry to get you the best results.
The more reviews you have about your business, the easier it will be to provide potential customers with a snapshot of your business and its values. Encourage your customers to leave their feedback after they're done using your services or products.
Reach out to customers who leave subpar reviews and let them know that you would like to do better. Responding to every review makes a difference.
Keep track of how many positive and negative reviews you get, log the feedback, and make changes to your site or business plan based on this feedback.
Respond to happy customers and positive reviews with equally positive messages.
Our team will work with you to integrate our review management and acquisition software to build your “review funnel” and guide customers through writing reviews on sites most important to your business. Watch our video below to learn more about review management and acquisition.